obviosly u gota get it in pairing mode if its one u charge from the mains pop in in charge for 30 seconds and then unplug it this resets the bluetooth if its got a battrey then take that out for 30 secoinds n then put back in hold the on switch down for about 10 secinds so it flashing more than it usualy does when its on standby forit to be in paring mode make sure ya know your passcode usualy 1111 or 0000 also u can reset yr bluetooth on your phone simply buy when yr phone is turned on to take the battrey out that resets the bluetooth then give it another go.
broomy