You havent just installed service pack 2 have you?
My pc is dead and I need help.
The pc will load up as usual but windows xp will not show. Instead it shows a black screen with a number of options i.e. safe mode, safe mode with prompt etc. There is also a timer running down from 30 secs for me to make my selection. However, I have tried all the options available to me and the computer just restarts and comes back to this menu.
I don't know what to do and I afraid I have some important information on the pc i.e. CV and pics which I do not want to lose.
Any help would be appreciated.
Danny :-)
You havent just installed service pack 2 have you?
this problem is common when the pc wasn't shut down properly.
it's more than likely to be the quiest way around by re-installing windows. don't format it or you will loose your work. but a reinstall should solve it.
There must be a reason for it rebooting itself though, phil. Might be something reletively simple (although not being able to get into safe mode wont help things).
What happens after you choose safe mode, for example? Just it just reboot straight away or does it flash up a blue screen quickly?
may of ran out of memory or conflicted on something and rebooted mine does this now and again when i've been thrashing it with downloads etc ;0)
also apparently (unsure if its true) but i heard xp will shut itself down/reboot every now and again if you dont do it manually
Sometimes a blue screen will flash very very quickly, cant make out what it says. I dont know how i could reinstall windows without being able to command the pc to do so...i put the windows cd in but it wouldnt accept it automatically.Originally Posted by Withnail
Why the fek did this happen and what can I do guys, ps i have not installed service pack 2.
Thanks for all your replys.
Danny
Dude, i would use a boot disk to get in and then run a virus check. Cant really say much more without being in kicking distance of it
A blue screen could indicate a driver issue. What was the last thing you did before you started having these problems? Did you install any hardware/software?Originally Posted by 1999GT3
On the subject of reinstalling windows, you need to set your boot sequence in the bios to boot from the CD-Rom device first.
Thank you I will try this tonight. The first thing the comp states is driver not installed or something not recognised ive forgotton. The last thing that happened was that I was shutting down the pc but pressed restart by accident and couldnt be arsed waiting for the pc to load up again before shut down so i just pressed the button to turn the comp off (this has been done before with no probs!)Originally Posted by Withnail
Also my brother was downloading music etc from Kazaa, thats why I was thinking virus or something.
Thanks for the above comments.
Kas, gonna try all of what you guys have said and hopefully get in her, once in im gonna do a spyware and virus check and kazaa is being uninstalled.Originally Posted by KAS